Conference speakers

This event features expert speakers from around the world including.

• Argha Sen, Head of Marketing and Customer Relationship Management, Toys"R"US, Asia Limited
• Allan Ng, Director of after sales operations, Cycle and Carriage, Singapore
• Alexandra Rittweger, CEO, Loyalty Partner 
• Choe Peng Sum, Chief Operations Officer, Fraser Serviced Residences
• Darrell Metzger, CEO, Sentosa, Singapore
• Dennis Wee, Founder and CEO, Dennis Wee Group
• Edith Lai, Co-owner of Saint Julien - Le Restaurant, Singapore 
• Goh Chee Kong, Vice President, Corporate Marketing & Communications, SMRT
• Joseph Baladi, CEO, JOSEPH...on brands, Singapore
• Michael Weissman, Author of “The Paradox of Excellence”,US
• Micheal Ma, Group CEO, IndoChine Bar and Restaurant Group, Singapore
• Money Ngoh Kwong Meng, Author of the book “Mystery Shopping” and Director, Mystery Shopping Pte Ltd  
• Pattie Grimm, Head of Customer & Partner Experience Manager for Relationship Excellence, Microsoft Corporation, Asia Pacific Region
•  Paul Pei, Director of Sales and Marketing, Ocean Park, Hong Kong
•  Peter Flavel, Head, Consumer Banking, Standard Chartered Bank, Singapore
• Thomas Meier, GM, Raffles The Plaza, Singapore
• Zyron Schoniwitz, General Manager, Mortons, Singapore
• Vanessa Lam-Ong, CEO of Voxy Global