LAST DAY TODAY!

Click here to register for FREE exhbition

Exhibition Times Tuesday 8th March 2005: 10:30am - 5:00pm Wednesday 9th March 2005: 10:30am - 4:30pm Sydney Convention Centre, Darling Harbour, Australia

About the FREE exhibition Co-located with the Customer Contact World event, the exhibition offers a showcase area where all service professionals can discover the solutions that seamlessly merge customer ~ partner ~ enterprise ~ supplier management functionality with service centre/help desk and field communications technology. The exhibition will showcase solutions that aid and benefit the following key areas of the service delivery chain: Workforce Management and Mobile Workforce; Wireless Field services; Data Capture and Transfer; Help Desk and Support Centre; Logistics and Distribution; After-market Service  Free seminar sessions at the Service Management University run by sponsors and some chosen industry experts - designed to share knowledge with you and help you deliver excellence in service delivery.  These sessions are always very popular - so make sure you get there early! Remember to check for any session updates For FREE seminar session times –click here For a full list of exhibitors- click here For an easy to use floor plan – click here To download your FREE ticket – click here What does it take to be a service leader in your industry? Service Management World focuses on how industry leaders are using enabling technologies and strategies to deliver the best seamless service to internal and external customers. It focuses on: Field service management Reverse and spare parts logistics Warranties Collaboration Technology integration Providing real time service Benchmarking your service operation Service Management World 2005... More service industry professionals in one place than any other event  End User Case Studies: Find out what’s working and what’s not first hand from real industry case studies. 2-day Technology Showcase demonstrating the latest in services and solutions for service the industry Separately Bookable Post Conference Workshop led by Whirlpool Australia Register for FREE exhibiton Enquiry Register for Conference Featured Conference Keynote Speakers Robert Spector International Service Management Guru USA Tony Kelly Chief Executive Officer Yarra Valley Water Jim Higgins Commissioner Queensland Ambulance Service Dana Strong Chief Operating Officer Austar

Download Conference Program Places are limited. Register now, call Isabelle on +61 2 9005 0777 or click here The Conference This is the ONLY service management conference and exhibition in Australia. This strategic, senior level conference and exhibition is where ideas, intelligence and relationships come together. This two-day conference and exhibition delivers leading strategic presentations, case studies, discussion panels and networking opportunities for service management professionals.     Don't forget you can also rub shoulders with the who's who of the industry at the Networking Cocktail Party on the opening day.   Have a question about the conference program? Contact Maria Silos, Conference Producer on +61 2 9005 0769 or email maria.silos@terrapinn.com   If you are interested in sponsoring or exhibiting at this event please contact: Paul Guy, Project Director on + 61 2 9005 0719 or email paul.guy@terrapinn.com