Live call centre for charity

Live Call Centre for Charity Would you like to see a live demonstration of how the most advanced contact centres operate? Customer Contact World 2005 offers you that opportunity. Integ and AAPT, in conjunction with technology partner Alcatel, will showcase a live contact centre at Customer Contact World 2005 and will dial for donations for World Vision! Live contact centre agents will utilise the latest in contact centre technology and live demonstration units will allow you to experience the same technology. Get up close and personal with IP telephony, computer telephony integration, email routing, voice portals, workforce management and customer relationship management tools. On hand to explain how these technologies can improve the customer experience, increase your agents’ work environment and reduce your total operating costs, contact centre specialists from Integ, AAPT and Alcatel will be! Click here to register for FREE exhibition For more information regarding Customer Contact World, please contact Sinead Fitzgerald, Project Director on  +61 2 9005 0781 or email sinead.fitzgerald@terrapinn.com