Make your customer number one —before your competition does Event now closed Exhibition Times Tuesday 8th March 2005: 10:30am - 5:00pm Wednesday 9th March 2005: 10:30am - 4:30pm Sydney Convention Centre, Darling Harbour, Australia   For FREE seminar session times –click here For a full list of exhibitors- click here For an easy to use floor plan – click here   Exhibition Stand Activities FREE wireless HotSpot" - Click here  stand 56 - win an MP3 Player Do you have what it takes to be a Service Tycoon? Prove your skills and you could win an MP3 Player! Service Tycoon is the game that lets you schedule a variety of service calls, all while managing traffic hazards, impatient customers, expensive contractors and more! Play Service Tycoon at ClickSoftware’s stand (56) and compete for the title of Service Management World Service Tycoon Master!  visit stand 65 for your chance to win a DVD/VCR combination  Stand number 42 ( Microsoft Pavilion ) - win an Xbox Visit PnP Solutions in the Microsoft Pavilion and stand a chance to win an Xbox or a copy of Microsoft Office 2003 when you spend 5 minutes ‘test driving’ Microsoft CRM.  Come and discover a method for significantly enhancing your customer service management by integrating Microsoft CRM with the Avaya telephony system.  Stand number 2 - Win a Sony Ericsson P910i Visit CPS Technology Group at Stand 2 to learn about our advanced Contact Centre for around $2,000 a seat… and while there, register for your chance to win a Sony Ericsson P910i smart phone worth $1,500!!  It’s a mobile; a PDA with a QWERTY keyboard, and a video camera all in one.  Stand number 103 - win a 17" LCD screen 13 Vanity Numbers are offering a 17” LCD screen in their free to enter prize draw. Simply visit them on stand 103 for your chance to win.  stand number 78 - win a FREE CRM Readiness Workshop Visit Keystone CRM at the Microsoft Partner stand number 78, for a chance to win a FREE CRM Readiness Workshop to the value of $2000.  Stand number 61 - Live contact centre AAPT & Integ, in conjunction with technology partner Alcatel, are pleased to bring to Customer Contact World 2005 a fully operational contact centre , campaigning for World Vision. In the meantime, should you wish to donate to World Vision's Tsunami Disaster Appeal, please click here...  Stand number 83 - Meet Amazon.com  Meet Bill Price, Former VP Global Customer Services Amazon.com to discuss Skyline, the Amazon.com approach that reduced their contacts (and cost) per order by 80% and achieve the best customer satisfaction scores of any US Company Click here for other stand activities FREE exhibition Download FREE visitor ticket The Customer Contact World exhibition will showcase the full spectrum of customer contact solutions. Here you will find the latest products, services and technology designed for cost effective contact centre management, CRM, sales and marketing strategies, voice and speech solutions. Click here to see the list of leading companies who support this leading industry event. It is the one-stop shop that puts customers at the centre of everyone’s thinking.  Making your customer Number 1! We always have an exciting show, and this year is no different.  Some of the things we have lined up for you at this stage are: Live Call Centre – CLICK HERE FOR MORE INFORMATION Product launches Free educational seminars – CLICK HERE FOR SESSION TIMES Technology demonstrations Prize draws and giveaways Click here to register for FREE exhibition About the high level, strategic conference Benchmark your company, analyse technology, and learn from experienced customer focused executives under one roof. Learn how to save millions and maximise your customer contact strategies with lessons from over 30 Presenters, over 20 Case Studies and 2 world-class international experts The only recognised independent and comprehensive conference and exhibition for – CRM, Sales, Marketing and Contact Centres— incorporating all aspects of customer contact Produced in partnership with the Australian Teleservices Association, and incorporating the strategic ATA National Conference—the pre-eminent contact centre industry event    The conference is dedicated to helping you focus on and KEEP your most important asset - your customer.  Learn how to save money, benchmark your customer service strategy and improve customer loyalty Reduce your risk of implementing the wrong solutions and avoid costly and career limiting learning curves Use this event as a methodology to evaluate solutions and strategies Take the best from experienced speakers and best practice case studies to incorporate into your business Network with the who’s who of the industry and increase your exposure at the only event that matters    Click here to register for conference Have a question about the conference program? Contact James Jancu, Conference Director on +61 2 9005 0756 or email james.jancu@terrapinn.com If you are interested in sponsoring or exhibiting at this event please contact: Paul Guy, Project Director on + 61 2 9005 0719 or email paul.guy@terrapinn.com Secure your place at Australia’s only customer contact event, TODAY!